Terms and conditions

Tickets are sold, and programme advertised, subject to the right of Management to change performers and/or programme content due to unforeseen circumstances. We reserve the right to make such changes without notice if necessary.

The Martin Harris Centre box office
The Martin Harris Centre Box Office.

The MHC Box Office is no longer permitted to take cash; and is no longer permitted to take card payments over the phone, by post or by email. Payment can be made by cheque. Please make cheques payable to 'The University of Manchester'.

Payments may still be made over the phone via Quaytickets. Alternatively, customers are welcome to pay contactless or by credit or debit card on-the-door, on the day of the event.

We regret that we cannot exchange or refund tickets. All ticket exchanges are at the discretion of the Front of House Manager. Please examine your tickets at the time of purchase to ensure that all details are correct.

When processing your booking, Box Office staff will ask for your contact details. This information may be used to keep you informed of forthcoming events at the Martin Harris Centre with your agreement.

Concessionary prices are available on production of the appropriate identification, for under 18s, students in full time education, senior citizens (Over 60s) and unwaged.

Please note that latecomers cannot be admitted until a suitable break in the programme and Management reserves the right to request that latecomers await entry until instructed otherwise by the Front of House Manager. Under exceptional circumstances, the Management reserves the right to refuse admission. Latecomers who are not admitted are in no way entitled to a refund.

The management reserves the right to provide alternative seats to those specified on the ticket at their discretion.

The unauthorised use of cameras, video or any other form of recording equipment is strictly prohibited.

Please ensure that mobile phones are switched off or operate on silent.

Some events may be filmed or photographed for promotional purposes or for the purposes of teaching and to support assessment activity. Please check with the event organiser or the duty manager at the event if this would present a problem to you as the customer.

The management reserve the right to make changes to these Terms and Conditions without notice if necessary.